Blog

What Is Unified Communication as a Service?

The growing globalization along with the spread of the internet and smartphones is turning the whole world into an unending customer base. As a result, this gives endless scope for growth to small and medium-sized businesses. But in order to get remain ahead in this...

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Microsoft Teams and the Features Left Behind

Microsoft Teams is all the rage right now. In fact, Teams has over 270 million monthly users! With all those users and businesses relying on Teams, you would hope that it would meet all the communications needs of the company. Sadly, this is not the case.   Microsoft...

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Why Should You Get a Cloud Based Phone System?

Every business prefers to use the best-in-class and affordable technology to remain ahead in their operations. In the last few years, cloud-based phone systems have emerged as the best solution for many companies. Now if you’re still using the traditional phones, you...

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Support Mobile Workers With A Cloud Hosted Phone System

It's no secret that more businesses are going mobile than ever before. In fact, 1 in 3 employees now work at companies that are fully remote. What started as a reaction to a global pandemic is now becoming the norm. And why not? It's cost-effective (one study shows...

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Protect Your Mobile Number Privacy with Yabbit

Work-life balance has always been hard to achieve, but the remote work boom has made it even harder. Employees are working from laptops and mobile devices more frequently than ever. In fact, business-related mobile usage saw a 200% increase in 2020.   And while this...

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Getting Sticky: Building Lasting Customer Relationships

Now that you are using exceptional communication tools, it is time to use these tools to get sticky! After all, once you gain a customer it's your goal to retain and build a lasting customer relationship. And there's no better way to get your customers to stick around...

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Communication Tools Built for Better Customer Relationships

You know as well as we do that your relationships with customers are the backbone of your business. If you provide excellent care and top-notch services, consumers will be more loyal to your brand. In fact, customer experience (CX) drives over two-thirds of customer...

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Top Misconceptions About IP Phone Systems

When a new technology arrives, it creates a buzz in various spheres. Unfortunately, it takes a while for the right information to reach the masses and in the meantime, people spin different stories around it based on their limited understanding. And that’s how...

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Keeping Business Information My Business

While remote work via unified communications has numerous benefits, one of the biggest concerns for businesses is security. With so many employees working from home, a lot of sensitive business information is being shared online via UCaaS products. Are those products...

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The History Of The Telephone

We all were taught in the school that the telephone was invented by Alexander Graham Bell. This is certainly a veritable fact, however, the development of the telephone includes many other people and an array of devices that shaped up the equipment without which we...

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