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Communication Tools Built for Better Customer Relationships

You know as well as we do that your relationships with customers are the backbone of your business. If you provide excellent care and top-notch services, consumers will be more loyal to your brand. In fact, customer experience (CX) drives over two-thirds of customer...

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Top Misconceptions About IP Phone Systems

When a new technology arrives, it creates a buzz in various spheres. Unfortunately, it takes a while for the right information to reach the masses and in the meantime, people spin different stories around it based on their limited understanding. And that’s how...

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Keeping Business Information My Business

While remote work via unified communications has numerous benefits, one of the biggest concerns for businesses is security. With so many employees working from home, a lot of sensitive business information is being shared online via UCaaS products. Are those products...

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The History Of The Telephone

We all were taught in the school that the telephone was invented by Alexander Graham Bell. This is certainly a veritable fact, however, the development of the telephone includes many other people and an array of devices that shaped up the equipment without which we...

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Display Your Business Phone Number From Any Phone

How long have you been in business? Are you just starting out? Maybe you have decades of dedication and hard work under your belt. You’ve put everything you have into building your business, and these past couple of years have truly tested us all.   With whole teams...

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10 Benefits Of A Cloud Phone System

There are so many cloud phone systems out there to choose from. When it comes to picking the right business for you to work with, it can be difficult to know where to start. Not all cloud phone systems are created equal and there are specific benefits you should be on...

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Why Is The Landline Finished For Businesses?

According to reports and research, the landline might become extinct or become less used by November 2028. This is because the new analysis predicts that business numbers have taken a great fall in a year. In 2008, around 8 million landlines were used in the UK's...

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Opportunities for Avaya Resellers To Accomplish More

Being a communications provider in a competitive market can be hard. Partnering with the right provider can set you up for success or failure. There are some companies that offer support and are willing to build relationships with their partnered businesses. This is...

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