You know as well as we do that your relationships with customers are the backbone of your business. If you provide excellent care and top-notch services, consumers will be more loyal to your brand. In fact, customer experience (CX) drives over two-thirds of customer loyalty according to a report by Gartner. That’s more than brand […]
Communication Tools Built for Better Customer Relationships Read More »
Jumping around from tab to tab looking for documents, emails and messages can be very time-consuming and not very efficient. However, many businesses are unaware of any solutions to this problem. When businesses use Microsoft Teams or other collaboration solutions, not only do coworkers come together faster and with more purpose, but the company’s bottom
5 Reasons to Use Microsoft Teams and Yabbit Read More »
[et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”3.22″][et_pb_row admin_label=”row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Text” _builder_version=”3.27.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”] With Covid-19 still running rampant, and lock downs continuing to plague the business industry, we have found some new issues and pain points of remote work coming to light. Loss of functionality in business communications has become painfully clear as more and more workers move
Dangers of Remote Work: A Cautionary Tale Read More »
Supporting Contact Centers Beyond COVID-19 Challenges facing contact centers One of the biggest challenges contact centers are facing is managing remote employees and operations. Contact centers require managers and employees to be efficient and fast with customer service. As a service provider, the challenge in supporting contact centers beyond COVID-19, lies in the tools you
Supporting Contact Centers Through UC&C Read More »
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