You may think that all IP phone systems are the same, with the same offerings, features, and functions. While we hate to tell people they are wrong, we have an obligation to let you know that IP phone systems and the right IP phone provider can make a big difference to you and your business. […]
Now that you are using exceptional communication tools, it is time to use these tools to get sticky! After all, once you gain a customer it’s your goal to retain and build a lasting customer relationship. And there’s no better way to get your customers to stick around than giving them excellent customer experiences (CX).
While remote work via unified communications has numerous benefits, one of the biggest concerns for businesses is security. With so many employees working from home, a lot of sensitive business information is being shared online via UCaaS products. Are those products truly capable of delivering this data to the right person safely and securely? The
Throughout the Covid-19 pandemic, many businesses were forced to quickly move to a work from home model to keep business going as close to normal as possible. Many employees were and still are conducting business from their personal devices, and the push for remote work is not slowing down. In fact, Upwork estimates that “22%
Hybrid and remote work have become more popular now than ever before. When covid-19 took the world by storm, businesses needed a way to continue serving their customers while keeping their employees safe. For many businesses, that meant offering their employees the option to work remotely. Another option given to many was to offer hybrid
Business communications in 2022 looks a lot different than communications 5 years ago. Lock down has transformed the business world in many ways. The most profound way that business communication has changed is the way that coworkers speak with and work with each other. 2020 forced the business sector to go remote. In fact, remote